Dear Customers,
In view of the developing Covid-19 situation Primassure would like to reassure all our customers that whatever advice the government gives, we are prepared to continue business as usual. Steps have been taken to assist our team with remote working and there should be no disruption to service levels.
We can be reached by phone, email and by post as usual. New and renewal policy documents will be sent out electronically and can be accessed in an emergency via the Primassure app.
We would also like to reassure all our customers that claims can be reported as our advisers remain available as usual.
In the meantime we would urge everyone to heed the official advice by observing the recommendations such as hand washing in order to minimise the risk to you and your family.
For general Corona advice we refer you to the NHS website :
https://www.gov.uk/government/topical-events/coronavirus-covid-19-uk-government-response
For all other matters Primassure remains at your service.
Thank you. We will provide further updates should this situation change in any way.
We remain grateful for your support.
Peter